Leanmote PTY LTD (“Leanmote”, “we”, “us” or “our”) knows that you care how information about you is used and shared and we are careful to ensure that any such information that comes into our possession is properly looked after. This Privacy Policy sets out the basis on which any personal data we collect from or about you on our website, www.leanmote.com, will be processed by us. It also sets out the steps that we take to ensure that any information provided to us is kept secure and is used only for the purposes for which it is provided.
We will be the data controller of your personal data which you provide to us or which is collected by us via our website. This means that we are responsible for deciding how we hold and use personal information about you and that we are required to notify you of the information contained in this Privacy Policy. It is important that you read this Privacy Policy so that you are aware of how and why we use your personal information and how we will treat it.
Leanmote has appointed a Data Protection Team, who can be contacted using the details at the end of this Notice should you have any questions, complaints, or feedback about your privacy.
You can also contact us using the details provided at the end of this Privacy Policy in the “Contacting Us” section.
When you communicate with us via our website, for example, by submitting a query, requesting a demo, subscribing to our blog, commenting on a blog post or using the chat function, we will collect the personal information that you provide to us for that purpose. You don’t have to give us any of this personal information but, if you don’t provide us with certain information, we may not be able to provide you with the information or service you have requested from us. The forms you fill in on our website will make it clear what information we need in order to provide the information or service you are requesting and what information you can choose to provide if you wish.
We will also collect technical information about your equipment, browsing actions and patterns to serve more relevant content to you on the site. We collect this personal data by using cookies, server logs and other technologies and full details as to how we use cookies can be found in our Cookie Policy.
We will only use your personal data to send you our newsletter and blog updates where you have consented to us doing so. Otherwise, we will collect and process the information set out above about you on the basis that it is in our legitimate interests to use your data for the purposes set out below, and those interests are not overridden by your interests and fundamental rights.
Much of the information we hold will have been provided by you, but some may come from other internal sources, such as a Sales representative, or in some cases, external sources, such as marketing or event management agencies. We will combine information we receive from other sources (as set out in this Notice) with information you give to us. We will only use this information and the combined information for the purposes set out in this Notice.
The personal information that you provide to us or which we collect about you via our website will be used only for the following purposes:
We do not carry out any solely automated decision-making using your personal information.
We will only use your personal information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose and permitted under data protection laws. If we need to use your personal information for an unrelated purpose, in most cases we will notify you and we will explain the legal basis which allows us to do so.
At the date of this Privacy Policy, we share your personal data with the following trusted third parties for the purposes of managing our business and providing the information and services you request from us:
When we do share your data with these third parties we only provide the information they need to perform the service. We have written contracts in place with them to ensure they only use your data for the purpose we specify to them and that your privacy is secure and respected. We will also disclose your personal information to third parties:
Unless we need to keep your data for legal purposes (such as to defend against a legal claim), we will only retain your personal information for 24 months from your last interaction with us, for example, when you opted in or when you submitted a query on our website.
We have implemented appropriate technology safeguards, security policies, and other measures to protect data under our control from unauthorized access, improper use, alteration, unlawful or accidental destruction, or accidental loss. These include being ISO 27001 certified, implementing suitable access controls, and ensuring that encryption and hashing are used and robust physical security controls are in place. We also protect your information by requiring that all our employees and others who have access to or are associated with the processing of your data to respect your confidentiality.
Data protection laws provide you with the following rights to:
You also have the right to object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights above). However, we may charge a reasonable fee if your request for access is manifestly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Where we rely on your consent to process your personal data, for example in relation to any direct marketing we provide to you, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent in relation to direct marketing, please contact us using any of the details set out below in the “Contacting Us” section.
If we decide to change our Privacy Policy we will post the changes here and, where appropriate, notify you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
If you have any queries, comments, or requests regarding this Privacy Policy or you would like to exercise any of your rights set out above, you can contact us in the following ways: